The Peoplefluent global support center provides timely, responsive, personalized service. Our experienced product experts are distributed in support centers worldwide and are armed with application and industry expertise to seamlessly act as an extension of your business to quickly address both technical and non-technical requests.
Peoplefluent offers flexible support to meet your business needs. Whether you need help with simple how-to questions, or in depth consulting on best practices, our support consultants are here to help via phone, email, or use our interactive web portal to submit, monitor, and update support requests around the clock.
Peoplefluent provides a number of online resources that are accessible 24 hours a day 7 days a week and include technical documentation, product knowledgebase, and alerts and notifications regarding company news and important application information. In addition, look for regular support briefings covering industry related topics, functionality reviews, and tips and tricks.
The Peoplefluent support model has been continually refined, driving consistent customer satisfaction improvements year over year. With regular satisfaction surveys, we keep a pulse on the customer experience to ensure that we are successful in our goal of delivering the highest quality support experience in the industry.