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Leadership Team

Charles S. Jones
Chairman of the Board

Charles S. Jones, Chairman of PeopleFluent, who has spent much of his career as an operating executive for a wide range of large public international companies and small growth-driven private companies based in the United Kingdom, Canada and the United States, has a reputation for innovation and customer-centric growth strategies. His desire for this business approach is a powerful commitment to customers and a meaningful endorsement of his understanding of the importance of integrated Talent Management solutions for enterprise companies around the world.

Mr. Jones was the Global Chief Operating officer of the London based Shandwick, plc, which during his tenure became the largest Public Relations firm in the world. Before becoming Managing Partner of Bedford Funding, Mr. Jones was Chairman and then CEO of Markham, Ontario-based Geac Computer Corporation, a Toronto Stock Exchange listed software company with annual revenues approaching U.S. $500 million. During Mr. Jones's tenure, he transformed the Geac business with two large public-company acquisitions and built an innovative and market-leading business intelligence software enterprise, focused on the financial value chain. On October 1, 2001, the Wall Street Journal named Geac the number one performing global stock. In 2004, Mr. Jones was named on the top 10 list of CEOs in Canada and, in 2005, on the top 25 list of CEOs in Canada by Canada's National Post newspaper.

Jeff Carr 
CEO and President

Jeff Carr, a seasoned Human Capital Management (HCM) software executive, brings more than 25 years of experience in global enterprise software marketplace and has held strategic executive positions among the highest ranks at Saba, Taleo, and Peoplesoft (acquired by Oracle Corporation in 2005).

Prior to joining PeopleFluent, Mr. Carr was President of Global Field Operations at Saba, where he had responsibility for the company’s worldwide field operations, including sales, professional services, alliances, and customer success. During his time at Saba, the company expanded its global business footprint dramatically, through both direct sales growth and new indirect channel partnerships. Mr. Carr also oversaw a major shift from selling primarily licenses to selling SaaS subscriptions.

Mr. Carr’s extensive HCM experience also includes his position at Taleo as Executive Vice President, where he helped deliver record SaaS revenues and margins and served as a key driver behind the company’s go-to-market strategy and corporate direction, as well as a nine year tenure with PeopleSoft, Inc., where he ran a number of sales teams and business units and later served as a Division President and then as Executive Vice President, Worldwide Marketing, Strategy, and Emerging Markets. During Mr. Carr’s tenure, PeopleSoft went public and became one of the largest sellers of human resource management and financials software.

Mr. Carr also served as CEO of Motiva Inc., a leader in the enterprise incentive management industry, and as President of RightWorks Corporation, a leading provider of eProcurement and Strategic Sourcing business applications.

Isobel Harris
Chairman of the Customer Advisory Board

Isobel Harris brings more than 25 years of strong, effective leadership and a wealth of experience in the software industry to her role as Chairman of PeopleFluent’s Customer Advisory Board. In this position, she works directly with HR executives and senior management with her significant knowledge of PeopleFluent’s Talent Management solutions to evaluate customer and market needs, helping to enhance product vision, strategy, communication and technology.

Prior to joining PeopleFluent, Ms. Harris held the position of Vice President and General Manager at Geac, where she had global responsibility for the growth and day-to-day leadership of three of the $450 million global enterprise software company’s largest business units. With a proven track record and a disciplined approach, Ms. Harris has created results-oriented teams, many of which have included Sales, Services, and Global Support and Maintenance, supporting multiple products and technologies in more than 50 countries. Ms. Harris has held senior management positions in Canada and in the United States, playing significant roles in corporate strategic planning and evaluating market potential and opportunities, and she has been a key contributor during due diligence for acquisition initiatives. As Chief Customer Officer at PeopleFluent, Ms. Harris merged all customer-facing roles into a single accountable organization that produced significant increases in customer satisfaction and enhanced long-term customer relationships and retention. Ms. Harris is also a director on the PeopleFluent Board.

Andrew Keenan
Chief Financial Officer

Andrew Keenan manages PeopleFluent’s worldwide operations of accounting, financial planning, reporting, treasury, and legal matters.  His focus is on delivering profitable business results across the organization ensuring a high level of transparency.  Mr. Keenan also manages legal operations worldwide.   

Mr. Keenan, a seasoned financial executive, brings more than 25 years of experience working with a diverse group of high growth technology companies that range from venture-backed startups to profitable publicly held companies.  Prior to joining PeopleFluent, his roles included CFO of Carbonite, where he led the company through a period of explosive growth and a successful initial public offering in 2011. 

Prior to Carbonite, Mr. Keenan served as the CFO of Vovici, a survey software company. Before Vovici, he was CFO of Silver Oak Solutions, where he helped orchestrate its sale to CGI, a $5B public company.

Mr. Keenan has also held senior financial positions at Synchronicity, Provant, SystemSoft and Cadre Technologies. In these roles, he helped lead these business through periods of rapid growth including 2 successful IPOs, a secondary offering, and more than 30 acquisitions.

Mr. Keenan earned a BS in accounting from Bentley University and practiced as a Certified Public Accountant with Deloitte’s technology practice for 5 years where he was involved with 3 successful IPOs.

Doug Ring
Chief Technology Officer

Mr. Ring is responsible for leading Research & Development at PeopleFluent.  This includes identifying and executing on strategic partnerships and acquisitions, as well as reviewing strategic technologies and product planning. Through his broad exposure within the software industry and key relationships with industry influences, Mr. Ring brings extensive technology acumen and strategic vision to the company’s innovation agenda.

Most recently, Doug has been a Principal at Bedford Funding, providing technical and product guidance on Bedford’s technology investments.  He was previously Chief Technology Officer of Geac, where he was responsible for all aspects of the software creation process including strategy, innovation, engineering and deployment.  He was also actively involved in the communication of technology strategy to the press, industry analysts, senior management, partners and customers. Mr. Ring also served as Director of Emerging Technologies at Dun & Bradstreet Software prior to its acquisition by Geac.  Adding to his domain expertise in the HCM marketplace, Mr. Ring spent a number of years in Human Resources consulting at a number of leading companies including Holiday Inn Worldwide, the Los Angeles Times, and Mattel Toys. He started his career at Canada Mortgage and Housing. Educated in Canada, Mr. Ring has a diploma in Civil Resources Engineering from Seneca College in Toronto and in Information Technology from Algonquin College in Ottawa.

Courtney Harkins
Chief Customer Officer

Courtney Harkins manages the Global Services, Support, and Customer Success organizations, ensuring that the company is strategically aligned to help customers optimize their current investments with PeopleFluent Talent Management innovations and industry best practices. Her introduction to the PeopleFluent team began in 2012 where she served as the Director of Customer Support for two years and led tremendous success in a unified product and services strategy. Ms. Harkins’ success continued to grow, as she was promoted to the VP of Professional Services and Support, where she steadily increased customer satisfaction and has been a significant contributor to PeopleFluent’s tremendously successful unified product and services strategy.

Prior to PeopleFluent, Ms. Harkins served as Ceridian Corporation’s VP of Client Services where she led North American HR Outsourcing SaaS services to over $500 million in annual revenue. Ms. Harkins has also held managerial roles at Affiliated Computer Services where she headed the new business acquisition process resulting in contracts with several Fortune 500 companies. Early on in her career, Ms. Harkins spent six years at Sitel Corporation (formally ClientLogic), where she was accountable for over 600 representatives providing customer service and technical support for a variety of organizations. Ms. Harkins graduated from Vanderbilt University with a Bachelor of Arts and Science.

Ronnie Thomson 
Senior Vice President, Engineering

Mr. Thomson is responsible for managing worldwide software engineering, architecture, quality and hosted operations for PeopleFluent’s Talent Acquisition and Talent Management solutions.  His proven leadership in building and managing global development teams, his product and platform design track record in the HCM arena and his customer-focused dedication to product quality are considerable assets as PeopleFluent continues to focus on market-driven innovation initiatives.  In addition to supporting the success of existing customer environments, Mr. Thomson is dedicated to further enabling mobile, social and collaborative capabilities across the integrated Talent Management suite through both enhancement and expansion initiatives.

Mr. Thomson has spent more than half his career in the Human Capital Management sector. For nearly a decade, he served as Vice President of Engineering for Centra Software (acquired by Saba), which delivered online classroom, collaboration, and web conferencing solutions for the learning management space. Most recently, he was Senior Vice President for Quark, Inc., where he managed a portfolio of 15 different products across four global product development centers, implementing a single-suite schedule, launching a new SaaS offering, and developing a cloud-based product strategy for new product launches. In addition to working at Quark and Centra Software, Mr. Thomson was the director of Research and Development at Avaya Communications, and held engineering and architecture roles at Cadre Technologies.

Randy Jesberg
Senior Vice President and General Manager, Workforce Compliance and Diversity Solutions

Randy Jesberg has more than 22 years of extensive expertise in business development, international expansion and channel partnerships. As head of Workforce Compliance and Diversity Solutions, Mr. Jesberg is responsible for sales, implementation, support and development of diversity planning and compliance solutions that minimize risk and exposure for PeopleFluent’s clients. His division is focused on providing research, consulting and software solutions that help customers build best practices for diverse and balanced workforces to meet appropriate and regulatory guidelines. Mr. Jesberg’s market knowledge and exposure to key regulatory compliance issues are tremendous assets to our customer base.

Prior to joining PeopleFluent, Mr. Jesberg served as General Manager and Executive Vice President of Global Business Development at Trintech Group, a leading global provider of enterprise software, consulting and outsourced services for transaction reconciliation, workflow management and regulatory compliance. While there, he led the rapid expansion of the business into new international markets by establishing direct sales/delivery teams and revenue-generating channel partnerships. Randy also served as Vice President, Enterprise Resource Planning product line at AutoTester, Inc., a leading automated software test tool company designed to help customers worldwide with e-business, SAP R/3, ERP, and Windows software quality initiatives.

Stephen Bruce
Senior Vice President, Human Resources

Stephen Bruce is responsible for creating and maintaining  a best-of-breed suite of SaaS solutions that are collaborative, flexible, and innovative to meet the demands of our customers around the world.  Success in this pursuit involves a deep understanding of HR priorities and practices built from shared knowledge and experience.

Mr. Bruce has been a Human Resources practitioner and executive for more than twenty years and has spent the majority of his career driving HR strategy and initiatives for large international public companies, including CDC Software Inc., Infor Global Solutions, Ecredit, Inc., and Geac Computer Corporation.  For the last four years, he has served as PeopleFluent’s Vice President of Human Resources, not only managing the entire HR organization and integrating acquisitions and new talent at a rapid pace, but also strategically influencing the evolution of our Talent Management solutions suite with meaningful contributions to product direction, acquisition strategy and priority.  He has been a strong voice with our industry analysts and continues to positively impact customer relationships.

Stephen’s deep understanding of industry best practices, combined with his knowledge of our product offerings, from a user and executive HR perspective, provide significant subject matter expertise to guide product management in the future innovation of our product offerings and the messaging to our target markets.  Combined with his core strengths around organizational development, re-engineering and functional change management, Stephen delivers a powerful knowledge base for our own product development and continual improvement efforts.

Alys Reynders Scott
Senior Vice President, Marketing and Communications

Alys Scott is responsible for PeopleFluent's corporate communications strategy. Ms. Scott brings more than 20 years of experience from the corporate communications, marketing, investor relations and public relations disciplines. Most of her career has been in the software industry, with time spent on both the corporate and consulting agency sides focused on corporate growth strategies, acquisitions, public market entries, and the articulation of market differentiation and corporate strategy to a wide range of constituencies.

Before joining PeopleFluent, Ms. Scott was Vice President of Corporate Communications for Geac, a global performance management solutions provider, where she worked with financial and industry analysts, business and trade media, customers and partners, and internal audiences to set communications direction during turnaround and acquisition phases.

Prior to joining Geac, Ms. Scott was General Manager of Miller Consulting Group, a leading technology communications consultancy in Boston. She also worked in different management, marketing and communications capacities at International Data Group, Shandwick Public Relations, where Charles Jones was the global Chief Operating Officer, and Entex Information Systems. She began her career in New York working in advertising at Wells, Rich, Greene and Young and Rubicam.