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Services

The PeopleFluent Professional Services organization ensures that you realize the full value of your talent management solutions. As a Software-as-a-Service (SaaS) solutions provider, we understand the importance of delivering and supporting a solution that is tailored to your unique organizational environment and needs. Through our Professional Services organization, we are equipped to provide an unparalleled, consultative partnership throughout your customer experience.

The Professional Services organization is a globally dispersed, industry experienced team of tenured professionals. We apply a collaborative Customer approach, where continuous knowledge sharing occurs across our teams. Whether we are building implementation strategies to meet your specific objectives and needs, delivering industry-leading ongoing product expertise, leading product education sessions, or creating strategic alignment through Account Management, PeopleFluent's Professional Services provide added value that not only serves as our key differentiator, but also drives your return on investment.

Account Management

  • Dedicated team of professionals charged with ensuring your customer satisfaction
  • Tenured, enabled, resourceful

Education & Product Training

  • Works collaboratively with key contacts and business processes to provide education not just on product features, but best usage. 

Customer Community

  • Provides opportunities to share best practices and learn from other clients and industry experts
  • Develop valuable networking

Implementation Services

  • Tenured, professional team ensuring your success pre and post-implementation
  • Works collaboratively with Account Management, and Education and Consulting to provide customer care

Proven Release Services

  • Enables your success with new release features
  • Reduces your change management effort within your organization

Product Support

  • Dedicated, technical team providing stellar customer service through email, phone, and Customer Portals.
  • Troubleshoots your technical issues and provides communication on issue resolution.