Healthcare

Elevate patient experience as an employer of choice

Manufacturing

Close the skills gap and drive efficiency, quality, and productivity

Financial Services

Transform talent strategies into the engine for business success

Retail

Attract and retain high-volume and specialized talent

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Terms & Conditions

PeopleFluent Services Agreement

 
For PeopleFluent, Inc. Clients
Standard Terms and Conditions – Delaware Law – v2018.2
 
For PeopleFluent Limited Clients
Standard Terms and Conditions – English Law – v2018.3


PeopleFluent Org Publisher SaaS

 
For all clients
 PeopleFluent OrgPublisher - Terms of License and Services (10092018)

 

NTS SaaS


 For US Clients
NTS Software-as-a-Service Agreement – New York Law – 2018.2
 
For non-US Clients 
NTS Software-as-a-Service Agreement – English Law – 2018.2


NTS Support (for Perpetual License Clients)


For US Clients
NTS Support and Maintenance Agreement – New York Law – 2018.1

For non-US Clients
NTS Support and Maintenance Agreement – English Law – 2018.1

 

NTS Healthcare SaaS


For US Clients (only)
NTS SaaS Agreement – New York Law – 2018.1
 

NTS On Premise


For US Clients
NTS Application License Agreement – New York Law – 2018.1
 
For non-US Clients
NTS Application License Agreement – English Law – 2018.1

For Global Reseller Clients (EULA)
NTS Application License Agreement (Excluding Support) – English Law – 2018.1
 

NetDimensions Analytics Hosting Services

 
For US Clients
Hosting Services Agreement for NetDimensions Analytics – New York Law – 2018.1

For non-US Clients
Hosting Services Agreement for NetDimensions Analytics – English Law – 2018.2


PF gomo SaaS

 
For US Clients
Reseller SaaS Agreement for gomo learning and/or gomo video – Delaware Law – 2018.2

For non-US Clients
Reseller SaaS Agreement for gomo leaning and/or gomo video – English Law – 2018.2
 

PF Watershed SaaS


For US Clients
Reseller SaaS Agreement for Watershed– New York Law – 2018.2
 
For non-US Clients
Reseller SaaS Agreement for Watershed – English Law – 2018.2
 
 

Professional Services (for NTS, NetDimensions Analytics, gomo & Watershed related professional services)

 
For US Clients
Professional Services Agreement – New York Law – 2018.3

For non-US Clients
Professional Services Agreement – English Law – 2018.3

Subprocessors used by us in (some of) our SaaS Services

 

PeopleFluent and its Group Companies may use the following subprocessors in the provision of some or all of the application services we provide to our clients (this list may be updated by us from time to time – please let us know if you have questions in this regard at privacy@ltgplc.com):

  • any other processor that is also a Group Company of PeopleFluent (PeopleFluent currently uses its Group Companies PeopleFluent, Inc. (USA), PeopleFluent Limited (UK), NetDimensions Limited (Hong Kong), NetDimensions Asia Limited (Hong Kong), NetDimensions Asia Services Limited (Philippines), NetDimensions (UK) Limited (UK), Leo Learning Inc. (USA), and Leo Learning Limited (UK) in the performance of Services), as well as Watershed Systems, Inc. (https://www.watershedlrs.com/);

  • any third party hosting infrastructure provider we may require in the performance of the Services (PeopleFluent currently uses Amazon Web Services (www.aws.amazon.com) in Germany, Canada and the United States) and, for certain specialized services, Iperion (https://iperion.nl/) in the Netherlands. We also use colocation data center facilities in the United States, Canada and the United Kingdom (PeopleFluent currently uses Cyxtera (www.cyxtera.com));

  • any Client Relationship Management system provider we may require in the performance of the Services (PeopleFluent currently uses Salesforce (www.salesforce.com) to manage its client accounts);

  • any processor we may require in the provision of a client support ticketing system to register any support queries relating to the Application (PeopleFluent currently uses Zendesk (www.zendesk.com) and Atlassian (www.atlassian.com));

  • any processor that serves as a Mail Transport Agent involved in the delivery of email to end-users (PeopleFluent currently uses SendGrid (www.sendgrid.com)      and Marketo (www.marketo.com));

  • any processor that ingests data from our systems for the purpose of monitoring services (PeopleFluent currently uses Datadog (www.datadog.com));

  • any processor offering application integration and data management solutions (for certain specialized services, PeopleFluent uses Liaison Technologies (www.liaison.com);

  • any processor offering secure, offline, backup solutions (for some of its services, PeopleFluent currently uses Iron Mountain (www.ironmountain.com), Google Drive (https://www.google.com/drive/) and/or Egnyte (www.egnyte.com);

  • any processor offering security solutions (for some of its services, PeopleFluent currently uses Alert Logic (www.alertlogic.com);

  • any processor offering web acceleration solutions (for some of its services, PeopleFluent currently uses Akamai (www.akamai.com);

  • any processor offering analytics solutions (for some of its services, PeopleFluent currently uses Google Analytics (https://analytics.google.com/analytics/web/provision/?authuser=0#/provision) and Pendo (www.pendo.io);

  • any processor used in the parsing of resumes (PeopleFluent currently uses Sovren (www.sovren.com) and Burning Glass (https://www.burning-glass.com/));

  • any processor involved in licensed software 2nd line support (PeopleFluent currently uses Accenture (www.accenture.com) in some of its services)