Customer support

When your PeopleFluent solution goes live, we stay with you.

Our support teams make sure it’s working properly and that you’re getting the results you need.

Exceptional Support: 93% CSAT

Our goal is to provide an exceptional customer experience across every touchpoint. Customer satisfaction is a critical metric to ensure we are delivering on that goal. We are proud that our customer satisfaction (CSAT) scores for support exceed 93%.

Enterprise account management and on-call technical support

With representatives on three continents and an extensive network of partners, your account management team and global on-call technical support team are always available to help you get the most value from your PeopleFluent solutions.

Hallmarks of PeopleFluent Customer Support

    • World-class account management
    • Effective triage of your request for troubleshooting or enhancement
    • Follow-through to resolution

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