Published: Sep 2, 2020Time to read: 4mins Category: Learning

Learning Under Lockdown: How Healthcare Organizations Are Learning in the Now

Earlier this month, PeopleFluent hosted a virtual talent strategy forum with product breakout sessions for learning, talent management, and talent acquisition. We were joined by many of our customers who shared feedback on how they’re managing remote learning and how they’re strategizing for a ‘new normal’ across their respective industries. In this article, you’ll find relevant insights from the learning breakout session and an invitation to take advantage of our next learning strategy forum in September.

“Building skills, growing minds, and reaching potential. It’s just how we work.”

The quote above—pulled from one of the presentations in our recent learning breakout session—highlights how organizations are continuing to tailor their learning strategies and helping employees reskill themselves during an extended period of remote work. While nobody can say for certain when we’ll return to our offices, a recent survey from Gallup examined how more than half of the US workforce has expressed a preference for remote work.

Regardless of when we return to the office, business leaders must keep pace with the level of remote learning required to ensure a knowledgeable and productive workforce.

More from the blog: Permanent Remote Working? How COVID-19 Is Reshaping the L&D Landscape

Pain Points and Challenges of Remote Learning

Analysts in the HR space have continued to provide timely and relevant insights for HR, talent, and learning leaders during COVID-19 lockdowns. We’ve seen them specifically offering guidance that supports employees throughout this period of remote work. This guidance helps these professionals understand what’s required of them, and how they should behave. Working through these talent and learning issues means leaders must be risk-ready, collaborative, and empathetic.

However, we wanted to have a deeper grasp of the unique challenges our customers are facing as they navigate employee learning across different industries—and how they’re planning to overcome these challenges.

One of the biggest challenges we heard was from a large enterprise that needed to train a large number of employees with a team of five L&D professionals (down from 25 people). Many of the organization’s employees were working from different locations and didn’t have access to formal training. Feeling overwhelmed and unsure of how to serve this need, the L&D leader realized that SME-generated content could make the process easier.

By leveraging PeopleFluent’s LMS to enable users in the field to quickly access learning content via mobile, video content became an integral part of helping the enterprise scale their learning creation and consumption. This allowed workers to reskill themselves on the fly so they could get back to their essential work without decreasing productivity.

This is a quote: "Regardless of when we return to the office, business leaders must keep pace with the level of remote learning required to ensure a knowledgeable and productive workforce."

Keep reading:The 13 Must-Have Features of a Learning Management System

How an LMS Has Become Critical for Frontline Workers

We heard from one L&D professional who’s managing the organization’s critical need to “pivot on a dime” in response to the pandemic. The health center previously lacked a digital learning program, and in a high-consequence organization primarily composed of nurses working to support the center’s patients, paper and pen was not an efficient way to deploy successful learning initiatives.

In the midst of ensuring its healthcare workers were properly trained and compliant, the organization was also chasing important deadlines, where critical statistics were necessary for the state’s Governor to keep the general public abreast of the COVID-19 crisis.

Additionally, the flexibility of PeopleFluent’s learning management system made it possible for the health center to streamline and scale COVID-specific educational resources for front-line healthcare workers.

This is a quote: "PeopleFluent's flexible LMS made it possible to scale COVID-specific educational resources for front-line healthcare workers."

Related reading: 4 Tips for Organizations Using Technology to Train Staff Now Working From Home

Another customer in the healthcare sector spoke of how the LMS’ capabilities helped her share learning materials, specifically video learning content. A different attendee stated that PeopleFluent’s learning solutions have been instrumental in creating virtual sessions quickly, adding that the learning management system has been a game-changer for many of their educational programs.

For more insights into how your organization can navigate a successful learning strategy during remote work, join us 22-24 September for the next PeopleFluent Virtual Learning Strategy Forum.

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